That's Why SBI Card Is Must | SBI Card
SBI Card was launched in October 1998 by the State Bank of India, India's largest bank, and GE Capital. In December 2017, State Bank of India and The Carlyle Group acquired GE Capital's stake in the Company. In March 2020, SBI Card became the first pure play credit card company to list on the stock exchanges in India.
Today, SBI Card is India’s largest pure-play credit card issuer. Offering a wide range of world-class, value-added payment products and services, the company has over 14 million cards in force, as of June 2022.
The SBI Card brand is based on the value proposition of 'Make Life Simple’. The proposition manifests in SBI Card’s continuous efforts to simplify the lives of its customers, employees and other business stakeholders. SBI Card’s innovative products and services, along with its commitment towards being a responsible corporate citizen, form the framework of delivering on this promise consistently. Customer-centricity, supported by the values of trust and transparency, is core to SBI Card’s operations.
The SBI Card Benefits / Advantages
A wide range of credit cards catering to diverse customer segments and changing customer needs.
This includes super premium cards, premium cards, travel and shopping cards, classic cards, exclusive co-branded cards, as well as corporate cards.
The only Company in India to offer 14 different modes of payment to its credit cardholders. This includes remittances through Onlinesbi.com, ATM, SBI mobile banking and auto debit, which are available only for SBI accountholders.
One of the first few companies to have migrated to the Europay, MasterCard and Visa (EMV) platform.
SBI Card has migrated the bulk of its portfolio to this superior, secure technology.
Comprehensive, real-time SMS alerts system with more than 60 types of useful and critical alerts for cardholders.
The website sbicard.com allows cardholders to discover the power of convenience & manage their SBI Card account 24*7. The adaptive and responsive website has 30 self-service features, including reward redemption, in addition to being mobile responsive.
SBI Card Mobile App provides convenience of account management through mobile and is available across all mobile phone operating systems — iOS, Android, and Windows.
Customers can also use SBI Card’s chatbot ASK ILA (Interactive Live Assistant) to manage their accounts and seek information. ASK ILA has 40 plus innovative self-service features that allow customers to perform account related tasks such as credit card upgrade, EMI conversions, balance transfer etc. ASK ILA is available on www.sbicard.com as well as on SBI Card Mobile App.
Attuning to the customers preferred channel for communication and contact, SBI Card launched WhatsApp based servicing. The channel not only provides customers with instant account information, but also allows self-servicing options.
A cutting-edge IVR (Interactive Voice Response) system, which is truly customer-friendly and has a host of services for customers.
The SBI Card Corporate Card Program empowers employees with global acceptance and attractive usage benefits to meet their corporate expenses.